Return Policy

No returns / cancellations will be accepted without prior authorization from Marc Pridmore Designs

Return requests must be made within 30 days of product receipt. Authorized returns must be like new in the original package with labels intact. Authorized returns are subject to a 25% re-stock fee and return freight cost.  If your order came with free delivery, the freight cost to return the item will be the responsibility of you (the purchaser) to return the merchandise.

There are no returns or cancellations on florals  / silk floral arrangements / greenery or any decorative faux floral / plant arrangements.

To submit a return request please email or call 714-540-6272.  If your return meets the above guidelines and is authorized by Marc Pridmore Designs, you will receive a Return Authorization Number via email that must be included in the return address.  Your package must be received no later than 10 days from the issuance of your Return Authorization.  It is recommended that your return be shipped using a method that allows tracking of your package and that you provide us with the tracking information by responding to the original Return Authorization email.  Please include your return authorization number and the tracking number of your package.